Warranty

Built tough. Backed by industry-leading warranty coverage for confidence on every haul.

Need More information?

If you have any questions, please contact the Twister Trailer Warranty Department at:

Phone: 620-644-5114
Email: Twisterwarranty@twistertrailer.net

Have a warranty claim to file?

If you are experiencing an issue and want to find out if it would be covered by your warranty, please click the buttom below to submit an online request.

At Twister Trialer we pride ourself on producing the highest-quality trailers possible. Our trailers are built tough and built to last and we hope you never have any issues with your trailer. We stand by our trailers and to show our confidence, we offer an industry-leading warranty. Below are some frequently asked questions about our warranty coverage.

Submit Warranty Request

  • Twister Trailer provides:

    • 6-Year Structural Warranty (Recreational Use)

    • 2-Year Body & Hardware Warranty (Recreational Use)

    • 1-Year Sealant & Caulking Warranty

    • 1-Year Structural and Body/Hardware Warranty for commercial-use trailer

  • The structural warranty covers defects in materials and workmanship for major frame components, including:

    • Bottom rails

    • Floor cross members

    • Side posts

    • Side and roof rail extrusions

    • Hitch assembly

    • Subframe components

    Coverage applies for six years on recreational trailers when used within their intended capacity.

  • The Body & Hardware Warranty covers manufacturer-built components such as:

    • Doors

    • Hinges

    • Gates

    • Dividers

    • Attachments

    • Manufacturer-installed options

    Coverage lasts two years for recreational use and one year for commercial use.

  • Yes. Roof sealants and caulking are covered for defects in materials and workmanship for one year from the original purchase date. After one year, sealants and caulking become routine maintenance items.

  • To activate your warranty, complete and return the Warranty Registration Form within 30 days of purchase. Failure to submit the registration within the required timeframe may reduce or eliminate warranty coverage.

  • Yes. Operating the trailer beyond its Gross Vehicle Weight Rating (GVWR) or intended capacity can void warranty coverage.

  • Yes. Components manufactured by third parties are covered by their respective manufacturers’ warranties. Examples include:

    • Axles

    • Tires and wheels

    • Air conditioners

    • Generators

    • Living quarter packages

    • Batteries

    • Hydraulic and electric slide-outs

    • Electric jacks

    Please refer to the individual manufacturer’s warranty documentation for details.

  • The warranty does not cover:

    • Normal wear-and-tear items

    • Bearings, brakes, brake linings, tires, seals, and hoses

    • Cosmetic damage such as scratches, dents, chips, or tears

    • Damage caused by accidents, misuse, abuse, or neglect

    • Damage caused by overloading

    • Environmental damage, weathering, or acts of God

    • Improper maintenance or cleaning practices

    • Damage to trailer contents

  • Unauthorized repairs, modifications, or installation of accessories may void the warranty. Warranty repairs should be performed only by Twister Trailer, an authorized dealer, or a manufacturer-approved service facility.

    • Contact your selling dealer within 30 days of discovering the issue.

    • Allow the dealer to inspect the trailer.

    • If necessary, a warranty claim will be submitted to Twister Trailer for review.

    • Follow all warranty claim procedures and obtain written authorization before repairs are performed.

  • No. The warranty applies only to the original purchaser of the trailer.